Office for the Aging

The Ontario County Office for the Aging is a human-service agency located at 3019 County Complex Dr. in Canandaigua, New York.  Nestled in the Finger Lakes region, the county houses approximately 110,000 residents. The Office for the Aging serves people 60 years of age and older and their caregivers. The mission of this office is to provide advocacy, information, assistance, assessment, and referral.
To learn more about our office please visit our About Us page.

Farmer's Market Coupon Distribution 2022

Farmer's Market Coupon Income Guidelines 2022

CURRENT NUTRITION MENU - Home Delivered Meals and Senior Meal Sites

A Matter of Balance-Summer 2022

The New York State Office for the Aging and the Association on Aging has launched the New York Caregiver Portal. This platform is available now for caregivers of all ages, caring for people of all ages.    It is free and full of resources. It uses low band width so works well on all platforms.  No app is required. 
An email address is required to log onto the platform. The link is
 Please share the information with anyone who may benefit.







Ontario County Public Health asked us to share this important update regarding test kit expiration dates.  There is a 3-month extension on the expiration date of iHEALTH COVID-19 antigen testing kits. This extension applies to iHEALTH test kits that expire on or before 9/29/2022. The “Use by” date is on the back of the box by the QR code.   Please help us spread the word.




Grab n Go Flyer-page-001 (1)

Senior Community Dining Sites Are Open!

Gorham United Methodist Church: 2nd, 3rd and 4th and 5th Wednesday 


 Call 585-919-2773 for Reservation

Shortsville Fire Hall: Monday-Thursday 12:30 PM

Call 585-919-2773 for Reservation

Spa Apartments: Monday-Friday 4:00pm

                                           Call 585-919-2773 for Reservation- Grab N Go 

Lyceum Heights Senior Living Facility: Monday, Wednesday and Friday 11:30 AM

Call 585-919-2773 for Reservation

Elmcrest Apartments, Geneva: Tuesday and Thursday 12:30 pm

Call 585-919-2773 for Reservation

United Church of Christ, Honeoye: Tuesday and Thursday 12:30 PM

Call 585-919-2773 for Reservation

Salvation Army Canandaigua: Thursday  11:30am

Tuesdays Grab N' Go 11:30am

Call 585-919-2773 for Reservation

How to Use Medicare Plan Finder Step by Step


Need Help? 

NY Connects Helpline - Call 585-396-4047 for help connecting to all kinds of resources. If you have a question or problem, call us.

Home Delivered Meals: If you  are age 60 or older call for an assessment to receive  either hot or frozen meal  from our Meals on Wheels program.  Our Meals on Wheels staff and volunteers are required to wear face masks and gloves while delivering your meal. They are also practicing social distancing.

Congregate Meals (Community Dining Program)

Health Insurance Counseling:  We are still providing health insurance counseling on Medicare, Medicare supplement or Advantage plans, Medicaid, MSP over the telephone or over the web.

Medicare 101 Workshops: Are being offered by webinar or telephone conference, call the office for more information. We also started in-person workshops with social distancing. 

EISEP: Home care services for middle income older adult and case management is still available. A comprehensive assessment is conducted over the telephone. This service is for frail older adults struggling to perform activities of daily living. A financial assessment is also required as there may be a cost share required for the home care services.

Caregiver counseling and support are still being offered by phone. There are many on-line services available from the Alzheimer’s Association or the Finger Lakes Caregiver Institute for caregivers of those with dementia. Call NY Connects for information. We also have respite services for those caring for older adults. 

Tai Chi: We are offering a class on-line through Zoom. Call to register for a class .

Other Resources

Legal Assistance of Western New York

Grocery Delivery Fact Sheet

Pharmacy Delivery Fact Sheet

 Social Security Newsletter

Got an Hour?

 Call Angela, Volunteer Coordinator

 for volunteering opportunities!



                          The Fraud Corner

New York State Office for the Aging Issues Guidance Against Government Grant Scams

Inspector General Warns About New Social Security Benefit Suspension Scam



For the most recent and up to date news on fraudulent activities, please visit our Scam Alerts page.

How Do I Get Help?

By calling NY Connects or Office for the Aging at 585-396-4040 or 315-781-1321.

NY Connects Logo Opens in new windowNew York Connects, a "single Point of Entry" for long-term care services, is a program of the Ontario County Office for the Aging.

It offers a "one-stop shop" for consumers attempting to navigate the many aspects of the long-term care system.