Quarantine Questions

COVID-19 – Isolation and Quarantine

Isolation and quarantine help protect the public by preventing exposure to people who have or may have a contagious disease.

Isolation separates sick people with a contagious disease from people who are not sick.

Quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick.


Updated Isolation and Quarantine 

As of January 10, 2022


Most people will not receive a call from a case investigator or contact tracer. If you need forms for work or school. Read below and follow the appropriate link.

Now there are two ways to report a positive test or receive orders of isolation or quarantine.NYSDOH Iso and QquarGet the latest, easy-to-read guidance for isolation and quarantine and isolation or quarantine orders directly from NYSDOH!

NYSDOH- Positive for COVID-19 * Click Here!

Ontario County residents have the option of reporting positive COVID-19 tests to either NYSDOH (see link above) or to our local health departments. You do NOT need to report a positive result to both entities. Isolation and quarantine orders are available on both sites. 



Positive test for COVID; regardless of vaccine status

  • Isolate for 5 days. Starting the first day of your first symptoms or, if no symptoms, the day of your COVID test.
    • 5-day isolation orders or release of isolation orders for work /school Visit: https://hipaa.jotform.com/220065955234151    If child, check with doctor about returning to sports
    • Notify your contacts of exposure: Include people who live in your home, and people who may have visited like friends, a babysitter or anyone else providing in-home services. Have contacts see the this graphic.
  • No symptoms at the end of 5 days or improving symptoms, isolation can end. Wear a well-fitting mask for another 5 days. If you cannot tolerate a mask or you have symptoms, you need to stay in isolation for 5 more days. * 

Exposed to COVID AND fully vaccinated AND boosted or fully vaccinated and NOT eligible for a booster

  • No quarantine is required, wear a well-fitting mask for 10 days starting with the date of your last exposure. If symptoms appear, quarantine, and seek testing.
  • Quarantine ends if the test is negative or, if testing is not done, you isolate according to the guidance above.


Exposed to COVID NOT fully vaccinated or you are eligible but not received a booster

  • From the date of your last exposure, quarantine for 5 days and wear a well-fitting mask around for 5 more days. 

*If you need to extend an isolation or quarantine order, call your healthcare provider for documentation or visit:

10-Day Isolationhttps://hipaa.jotform.com/220096951938162