What should I do if I have a complaint about the way my call was handled?

If your complaint is in regards to the person(s) you spoke to on the phoneplease call the appropriate NON-emergency number and ask to speak to the  supervisor on duty . In the rare event that a supervisor is not on duty, please call between 8:00 am and 4:00 pm, Monday through Friday and ask to speak to the Chief Communications Officer, Stephen DeChick. If these hours are not convenient for you please ask to be connected to his voicemail at any time and he will return your call. Also, we now have an on-line survey that you can fill out.

Survey Form

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1. When should I call 9-1-1?
2. When should I NOT call 9-1-1?
3. Can I send a text to 9-1-1
4. What number should I call for routine matters?
5. How do I request a "Property Check" of my house/property?
6. How do I notify 9-1-1 that I have an alarm installed at my business or residence (etc) ?
7. How do I list emergency/after hours contact numbers for my business?
8. What should I do if I have a complaint about the way my call was handled?
9. What happens when I call 9-1-1 from my cell phone?
10. What if I accidentally dial 9-1-1?
11. What if I receive a community alert/notification from the 9-1-1 Center?
12. What should I expect when I call 9-1-1?