What if I receive a community alert/notification from the 9-1-1 Center?
Occasionally it is necessary for the 9-1-1 Center (using an community notification system called Hyper-Reach®) to call residents in a specific area to advise them of a situation in their area. This system can be used to advise of water main breaks/boil water advisories, lost children, dangerous situations and many other reasons. The 9-1-1 Center staff can choose to call a specific address, a range of addresses or a geographical area. If you receive one of these calls, please follow the directions given and do not call 9-1-1 unless you have an emergency or are directed to do so. If you have a wireless (cell) phone or Digital (VoIP) phone and no longer have a standard telephone company home phone please consider registering your phone number here to receive these important messages.

Show All Answers

1. When should I call 9-1-1?
2. When should I NOT call 9-1-1?
3. Can I send a text to 9-1-1
4. What number should I call for routine matters?
5. How do I request a "Property Check" of my house/property?
6. How do I notify 9-1-1 that I have an alarm installed at my business or residence (etc) ?
7. How do I list emergency/after hours contact numbers for my business?
8. What should I do if I have a complaint about the way my call was handled?
9. What happens when I call 9-1-1 from my cell phone?
10. What if I accidentally dial 9-1-1?
11. What if I receive a community alert/notification from the 9-1-1 Center?
12. What should I expect when I call 9-1-1?