You can make an appointment by calling (585) 396-1800 or (315) 781-1966, request a visit online or in person at the jail lobby at:
3045 County Complex Drive
Canandaigua, NY 14424
Visitation days are Saturday and Sunday. You may call any day between 8am and 9pm to schedule a visit. Please note: While listening to our Automated Information System there may be pauses in the information. You have NOT been disconnected!
Email requests must include the following information:
- Your full name
- The inmate's name
- The date and time you are requesting to visit***
- A telephone number and email address to confirm or deny your request.
Visitor Schedule |
---|
Time | Saturday | Sunday |
08:00 | Pod 5 | Pod 8 |
09:00 | Pod 6 | Pod 7 |
10:00 | Pod 2 | Pod 5 |
13:00 | Pod 7 | Pod 2 |
14:00 | Pod 8 | Pod 6 |
*** Be sure to have the correct Pod and time selected when submitting for a visit. Failure to do so may result in visitation request being rejected. ***
For restrictions and further details, see the Visitation Information Sheet. You can also view photos of our visitation facilities before your visit.